Our Security Policy

Effective Date: 1 June 2025

There is no such thing as perfect security — only responsible protection. At Biksie (Pty) Ltd (2025/272251/07), we strive to safeguard your personal data while offering a convenient experience across our website and mobile app.

Our Security Responsibilities

• SSL encryption for all website and mobile app traffic
• Firewalled servers and intrusion monitoring
• POPIA-compliant data handling
• Regular encrypted backups
• Use of PCI DSS-compliant payment partners
• Development practices aligned with OWASP standards

Our Security Disclaimers

• Third-party payment providers are responsible for their own platforms
• We cannot guarantee protection from viruses or malware on user devices
• Biksie is not liable for breaches due to compromised user-side software or hardware

Your Security Responsibilities

• Use antivirus and anti-malware software
• Update your security software regularly
• Only use secure (HTTPS) pages for entering sensitive data
• Log out of shared or public devices
• Use secure, private Wi-Fi when transacting

Password & Account Security

• Use strong passwords including symbols and numbers
• Do not reuse passwords or share them via email
• Change your password if you suspect a breach

Payment Information Security

We do not store your card details. All payments are securely processed by verified payment gateways using industry-standard encryption.

Mobile App Security

• All data is transmitted securely via HTTPS
• Sensitive data is encrypted or excluded from local storage
• Apps comply with App Store and Google Play security requirements

Phishing & Suspicious Activity

If you receive suspicious emails, report them to info@biksie.co.za.

Reporting Security Issues

• Email: info@biksie.co.za

Our Right to Take Action

• Accounts may be suspended or closed to protect user data
• Security incidents may be reported under POPIA where required
• Attempts to breach or manipulate systems are prohibited

Want to Learn More?

See our Privacy Policy and Terms & Conditions. Still have concerns? Contact our support team.