Delivery Terms and Fees

Speedy, Safe & Pet-Loving Delivery – What You Need to Know Contact Us

Delivery Areas

Main Zones (Johannesburg, Pretoria, Brits)

Order Value Delivery Fee
Over R1000 FREE
Under R1000 R60

Delivery Times – When Will My Pet’s Food Arrive?

Fast and Flexible Pet Food Delivery At Biksie, we know your pet’s food is urgent business. That’s why we’ve built our delivery network to get fresh pet food, treats, and essentials to your door — fast and reliably.

Delivery Options

  • Standard Courier Delivery – default option for all areas
  • Booked Delivery – select your preferred date (main zones only)
  • Express Delivery – 1–2 day delivery (selected products & areas)

Estimated Delivery Times

  • Main Centres: 1–3 working days
  • Regional / Outlying Areas: Up to 7 working days
  • Deliveries take place Monday to Friday, 08h00–17h00 (excluding public holidays)

Coupon Use & Free Shipping Tips

  • Add products to your cart
  • Enter your coupon code at checkout
  • Click “Apply” to see the discount
  • Complete payment and enjoy the savings
  • Free delivery applies to orders over R500 in main zones
  • Coupons must be applied at checkout
  • Coupons cannot be stacked unless stated

Track My Order

Once your order ships, you’ll receive an email with your tracking link. You can also log into your account to view your order status. Need help? Contact us at support@biksie.co.za and we’ll assist quickly and kindly.

Need Help?