Privacy Policy
Protecting Your Personal Information: Our Commitment to Your Privacy
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Introduction
Biksie (Pty) Ltd (Registration Number: 2025/272251/07) respects your right to privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our website (https://biksie.co.za) and mobile applications.
By using our services, you consent to the practices outlined here.
Scope
- Website visitors
- Customers purchasing products or using services
- Anyone interacting with us online, by phone, or via our app
What We Collect
- Personal details: Name, ID number, date of birth
- Contact info: Email, phone, address
- Order info: Products, delivery address, history
- Account details: Login credentials
- Tech info: IP address, browser type, site usage
- Comments: Submitted data, IP address, browser info
- Media: Metadata from uploaded images
Optional details (like pet info or demographics) may be collected with your consent.
Embedded Content
Articles may contain embedded videos, images, or widgets from third-party sites. These platforms may track your interaction as if you visited their site directly.
Why We Collect Your Data
- To fulfil orders and deliver services
- To process payments securely
- To communicate about orders or support
- To improve our products and services
- To send marketing (opt-in only)
- To comply with legal obligations
AI Personalisation (If Used)
- Licensed, secure AI tools may be used
- We do not train AI on private data
- Temporary retention with oversight
Data Retention
- Comments may be stored indefinitely
- Account holders may request updates or deletion
- Anonymised data may be retained for analytics
Your Rights
- Access your personal data
- Request corrections or deletion
- Withdraw marketing consent
- Request erasure where legally allowed
Cross-Border Transfers
Some partners may store data outside South Africa. We ensure POPIA-equivalent safeguards are in place.
How We Protect Your Data
- Secure hosting and encryption
- Strict access controls
- Routine audits and monitoring
Changes to This Policy
This policy may be updated. Continued use of the platform indicates acceptance.
Facebook Data Deletion & Contact
- Email: info@biksie.co.za
- Website: https://biksie.co.za